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there are 500 users logged into the sap system, the system
goes down and one cannot login using sapgui. Whyen check
the workprocess from dpmon the dialog workprocesses are
free. what action does one take as basis consultant
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Answer Posted / sirish
There could be an archival stuck situation in the database.
You need to check oraarch directory usage and then take a
archive backup immediately if it is full. I had this issue
once. However, if the users are not able to login and if Dia
work process are free, in this situation we cant say that
system is down, of course,obviously users will not be able
to login if archives are stuck.
Regards
Sirish
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