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Answer Posted / abinaya
BPO is where most of the work is done by making or
recieveing calls. In a KPO business is done by preparing
documents on Powerpoint, Word Excel
The person should be technically qualified for KPO but in
BPO any graduate are quqlified
| Is This Answer Correct ? | 13 Yes | 1 No |
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What is your favorite food tell me how it's being prepared?
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
what is the key aspect that helps improve customer service?
what motivates you? also have you used these motivators with other
What is your biggest achievement? Can you give me an example of ?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
What would be your advantage in the future if you join now?
why you want to be a quality analysts
i have big stammering problem. plz tell and suggest me, can i work in BPO or call center Sector ?
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
how fast can you learn things?
Why do you consider yourself suitable for administration position?
what is the call center
which thing is most necessary for international cal center? how can i improve my voice and accent ?
Would you take up this job if we offered it to you?
