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What is deferrence between configuration & customization.
please tell me with a suitable example.

Answer Posted / dk

CONFIGURATION: The process of tailoring SAP software by
selecting specific functionality from a list of those
supported by the software, very much like setting defaults
(e.g., Word, Access)(changing switches or setting default).
It is what you do to have the system be able to execute
your business processes the way you want to be (configures
the system to meet the needs of your business by using the
existing data). It includes the physical layout,
interconnections and functional characteristics of the
system. It determines what the system will do and how its
parts will interact. It uses the inherent flexibility of
the enterprise software to add fields, change field names,
modify drop down lists or add buttons. Configurations are
made using powerful built-in tool sets.

CUSTOMIZATION: To customise or adapt the system to your
business requirements, which is the process of mapping SAP
to your business process. It involves code changes to
create functionality that is not available through
configuration. Customization can be costly and can
complicate future upgrades to the software because the code
changes/modifications may not easily migrate to the new
version.

Thanks
Dwarkesh Thakkar

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