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What is CR (change request)in support project?
can i have answer with real time example please.
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Answer Posted / durga
Hi
What bala posting is correct
but comming to the request number
in his example
sedk2785467.......
sed.....is the clients systems name
k.......is unique key which generated by system following
with a six digit numeric number like .....123456
so finally....req no sedk123456
which u can find in Se09
correct me if any wrong
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