Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...

What do you mean by quality analyst in call centres ?

Answer Posted / tamojit mukherjee

Quality is to enhance the value of the product in the
market. In call center quality annalist should listen to
calls in three ways Live, side by side, listen recorded
calls. While comunicating feedback encourage the good ones,
and discorrage the bad ones. Quality annalist works in a
continuous process of evaluating calls and providing
feedbacks enhancing the quality of the calls.

Is This Answer Correct ?    35 Yes 18 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What is called Team

2169


Mention the types of call center and what is the difference between them?

1258


Where you see bpo in the current market? : bpo

1346


Give me an example of a job where you had to work as a team

2572


What are the disadvantage and advantage of working in a call center?

2279


I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

2671


GD about the reality show on TV

4322


I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

2329


How would you manage your accommodation?

4680


If you had enough money to retire right now, would you? : bpo

1291


It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?

2364


why job in wipro?

6878


What is your experience in Client Management ? Types of Client Interaction ?

2005


is computer knowledge is must to work for bpos????????//

2369


Why do you want to leave your organization or company?

2319