Interested to Buy Any Domain ? << Click Here >> for more details...
Answer Posted / jitendra
BPO
* It provides services like customer care, technical
support through voice processes, tele-marketing, sales, etc.
* Low end services
* Process expertise
* Pre-defined processes
* It employees not- so- qualified workers as it focuses
on communication skills
KPO * KPO provides in-depth knowledge, expertise and
analysis on complex areas like Legal Services, Business &
Market Research, etc.
* High end services
* Knowledge expertise
* Requires application, understanding of business and
analytical bent of mind
* It involves skill and expertise of knowledge workers
with excellent educational background.
| Is This Answer Correct ? | 29 Yes | 0 No |
Post New Answer View All Answers
hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?
What will be your approach to improve customer service?
What is bpo sector? : bpo
hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....
Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?
What are your Strengths & What are your Weaknesses ?
What was your biggest mistake?
when is mpsc exam
why animal cells are not totipotent like plant cell?
What are you Konw about genpact ?
Give me an example of a job where you had to work as a team
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
what kind of questions based on computer may be asked in an interview in BPO's?
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
why you want this job (specially when you go for first interview and changing the industries)
