why are you joining call centre?
Answer Posted / praveen
i would like to start my carrier with call centre
| Is This Answer Correct ? | 14 Yes | 14 No |
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About Child Lobour
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
what is the four different use of bricks accept the construction and building?
5. When promises to do something by a certain time, they do so
how to give your interoduction ,what are the necessayr thing which about we talk .
What was your biggest mistake?
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
what is the key aspect that helps improve customer service?
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
What you know about call center?
what techniques and tools do you use to be organized?
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?