explain support ticket in sap sd

Answer Posted / jeevagan

SD Support Ticket is the one raised by the end user through
Solution Manager or other tools for the issues arised while
doing the process. Developer has to fix the issue and reply
to the end user through the Ticket explaining about the
issues and solutions.

Is This Answer Correct ?    12 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What are the different complaint process documents in sap sd. Explain.

664


Can anyone walk me through the process of what happened when you do the post good issue in delivery? Moment type 601, let’s take that as an example, what happened in SAP? Suppose 601-moment type is posted in SAP, what happened when you do PGI (Post Goods Issue) as any account happens and if yes then what kind of account posting happens. please tell me, after PGI is completed what happens?

378


What are the condition record and condition table?

637


what are all the shipment activities.explain this process pls. its very urgent and what is t-code.

1650


During route determination the system also needs to know the departure zone of the goods to be shipped. How does this information come into the sales order?

696






How can I transfer the payment method from customer master to sales order automatically?

633


Can you configure two diff free goods items for one single item?

624


How do you determine the 'plant' in sales and distribution?

648


How to create the source and target database connections in the server manager?

701


can one have multiple packing for delivery? answer is yes , but where we maintain this? wt is the process?

7155


Tax jurisdiction processing is a close link between which two modules?

645


What is the business process of excise tax and how do you relate that in sap?

603


Hi friends. What is GTS(Global trade service)? What is its future. What is the market for GTS in current situation? Pls tell me as soon as posible. Thanks in advance

1581


explain the business flow of an implementation project?

620


can some body give me some idea on integrations of sd and sap crm service

1838