You are doing MBA then Why do you want to join call centre?
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Answer Posted / tony crawford
Because after working in the call center industry firsthand,
an MBA in this thriving industry would allow me directly
influence senior management and policy.
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Hi, I'm Abhishek from Kolkata, I want to know from this forum, is there any openning in BPO Non-Voice Process in Kolkata, so that I can get the opportunity to engage myself in the BPO Non-Voice Sector. If any body has any news about the openning in non-voice sector in Kolkata, pls. help me out, i'm searching for a job right now.
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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
