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In a sales order there are 10 line items and the customer
wants to cancel 1 item how u do that.
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Answer Posted / rahul rajput
First check if the delivery is created for the specific
Item, if it is then you cannot simplly go ahead and delete
the line item in Sales order.
In case if the delivery for the item is not created and the
item was asked by the customer however he/she wants to
cancel it, you may block the item for further process in
sales order or you may simply delete the same from the
order.
| Is This Answer Correct ? | 6 Yes | 2 No |
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