Interested to Buy Any Domain ? << Click Here >> for more details...
What is REMEDY Ticketing tool, how it works? can any body
answer.?
- 15 Answers
- 242381 Views
- Accenture, dbcl, Diya Systems, HCL, HiTeam, IBM, TATA, TCS, Wipro, I also Faced
- E-Mail Answers
Answer Posted / alkesh
Whenever a student, faculty member or staff member reports a technical problem (i.e. a problem with their computer hardware or software), it's recorded as a Remedy "ticket." The ticket is tracked in the Request For Service problem tracking system (UNC-CH PTR) until it is resolved. Remedy provides a way to track customer problems whether they report them by telephone, Internet, e-mail, in person at the ITS Information Technology Response Center (ITRC) or at one of the other campus technical support centers.
| Is This Answer Correct ? | 52 Yes | 49 No |
Post New Answer View All Answers
What is the use of Trusted system? I know that there is no need of UID and PWD to communicate with partner system. In what situation it is good to go for Trusted system?
What are the scripts you can create for security by using LSMW??
Why we execute SGEN, which Tables it modifies,will it cause DB growth? is it possible to execute SGEN later on after Golive?
How you will do that?
Can any one tell me some real time errors you got for support pack apply, During transport request export-import and for db dackup.
What is a background processing batch scheduler?
Explain segment?
Hi ,All What is the multi-threading and max connections for rfc. Actually i am facing problem while send large amount of idocs to external system using middle ware tibco r3 adapter. And how to enable these in SAP ?
How to define logon groups?
TMS Configuration?
steps to congigure CMS in XI ?
Explain kernel upgrade?
How can a user be able to access only for Customizing requests even if assigned se01 and se10?.
What are the regular activities u do in solution manager and how
Differentiate between synchronous and asynchronous transport
