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IN L1 Support When a Client Faced A problem and problem is
not resolved then how do you passfy the Cleint
- 2 Answers
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- Yordlee, I also Faced
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Answer Posted / azalea
You need to listen first and let the customer release
his/her anger. Then if you get the chance to speak
apologize to the cust if necessary or just tell the cust
you feel sorry for her/him. Assure the cust youre here to
help and will do your best. Then try to solve the problem
| Is This Answer Correct ? | 39 Yes | 1 No |
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