Answer Posted / surinder sharma

troubleshooting can be defined as identifying the problem
and then rectifying the problem using various tools and
simultaneously ensuring that the problem will not occur
again in the future....

please describe your daily routine of your mom

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6. When a customer has a problem, shows a sincere interest in solving it

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What according to you,is the most important requisite of a call centre executive?

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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

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How do you about our company ?

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Do you have exposure to Quartile management ?

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wata is all about qm intigration

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Why do you want to become a Quality Analysist and what will be your profile in this position?

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What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

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What is the difference between inbound and outbound?

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hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

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Technical like c,c++,Telecommunication

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Give me an example of how you have dealt with an under-performing team member in the past.

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what is genpact

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What is backend?

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