What do you mean by quality analyst in call centres ?
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Answer Posted / rajendiran
The aim to the transaction monitoring is to efficiently
drive and meet the customer service policy as well as the
client and end-user requirement and targets
| Is This Answer Correct ? | 27 Yes | 17 No |
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i want m commerce and e commerce topic
How is Attrition Calculated ?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
describe briefly your standards for success?
tell me when about a time when your common sense paid off for you?
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what is crm?
Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?
How do adopt to change?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
FIRST DAY OF COLLEGE?
SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)
If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?
how do u demonstrate in strong situations?
