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how we can get customer loyalty. can u provide any tips for
the same.
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Answer Posted / sanjeeb, bhubaneswar
A customer needs satisfaction, value for money and good service. We should not try to explain what our company has done and what status it has achieved. The customer must have had done his homework before. This would be like a salesman selling some products to a customer. We should tell what can we provide as a good and reliable service provider. And the money factor is also important. If we rate high , we should explain why is that so, if low , then the customer would not have enough faith on us. A reasonable price would be like bargaining. So the exact pricing should be drafted. And we should allow the customer to speak more than we speak.
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