Answer Posted / guest

Hi Sujatha,

It depends on your project. Whether it is implementation or
support. It Depends on your roll assigned by your company.

For Implementation - If you are a full fledged consultant,
you have to work from starting to ending. Like you have to
follow Asap Methodlogy Ex:- BBP (As-is & To-Be),
Realization (Configuration)
Final Preparation (UAT (USER ACCEPTANCE TESTING),UT (UNIT
TESTING),SIT (SYSTEM INTIGRATION TESTING),TRAINING
GO-LIVE SUPPORT- Initial support for understand the system
to the users.

For Supporting: You have to study the Config documents.
Understand the Business.

Getting calls from the user depends on your client server.
Like: Solution Manager, Microsoft Access, Lotus Notes etc.

Hope so you got clarification. If not ask clearly about ur
doubt.

Regs,
Bhaskar

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