Answer Posted / pooja

well if customer takes the initiative to talk in hindi than
we can talk to them in hindi in a comfortable manner
because being an indian i know my mother tounge very well..
moreover hindi is our national language, if customer is
expecting from us to talk in hindi dan i will speak in
hindi to our customers..and i will proud to speak in
hindi...Because we never get small to speak our mother
tongue, as we love our parents as v do love our national
language...

How would you describe yourself as a person?

3119

---

how do you relate with your father

2363

---

What are your planning in next role?

2501

---

How would you relate your key competencies to this position?

14031

---

Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

2610

---

What is the difference between a bpo and a call center?

1303

---

what are the advantages of crm ?

1962

---

when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2665

---

What are the critical attributes of a customer service representative?

1246

---

Why do you want to leave the organisation?

2964

---

i want m commerce and e commerce topic

1698

---

Define Customer Service & Why is Customer Service important ?

2139

---

I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

2215

---

hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.

2434

---

what is genpact

2509

---