what is "order fulfillment" in SAP SD functional context?
Answer Posted / abhinav
Order fulfillment represents the lifecycle of a customer
order. This cycle begins with the receipt of the order and
continues through to the point of payment.
Order fulfillment is basically all the key activities that
must be performed to successfully meet customers' needs.
These activities include:
Order preparation (What is needed?)
Order transmission (How does an order come in?)
Order entry (What happens to the order after it is
received?)
Order filling (How does the order trigger the actual
selection of product from inventory?)
Order shipment (How is the product shipped?)
Order tracking (Where is the product and when will it be
received by the customer?)
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