IN L1 Support When a Client Faced A problem and problem is
not resolved then how do you passfy the Cleint
Answer Posted / manjunath
TRY TO UNDERSTAND THE PROBLEM AND GO THROUGH TO STEP BY STEP
SOLUTION SO ITS MAKE EASY TO THEM ALSO.
EVEN IF THEY ARE FASING SAME PROBLEM ON SOME OTHER TIME
THEY ONLY CORRECT IT.
| Is This Answer Correct ? | 10 Yes | 11 No |
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Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
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