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IN L1 Support When a Client Faced A problem and problem is
not resolved then how do you passfy the Cleint
- 2 Answers
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- Yordlee, I also Faced
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Answer Posted / manjunath
TRY TO UNDERSTAND THE PROBLEM AND GO THROUGH TO STEP BY STEP
SOLUTION SO ITS MAKE EASY TO THEM ALSO.
EVEN IF THEY ARE FASING SAME PROBLEM ON SOME OTHER TIME
THEY ONLY CORRECT IT.
| Is This Answer Correct ? | 10 Yes | 11 No |
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Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?
tell me about your your marvelous day that you have spent till now
explain 3 years gap in your employ history?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
Are you a good team player?
NARRATE A STORMY NIGHT?
How can you resolve the problem to customer’s satisfaction?
Define Customer Service & Why is Customer Service important ?
How would you manage your accommodation?
What do you know about the centre/company/role?
tell us about a time when u failed to meet a deadline.
What are the major sectors for outsourcing? : bpo
why you want this job (specially when you go for first interview and changing the industries)
How would you handle negative feedback from angry clients?
