Answer Posted / shimpu hegde

BPO means Business process outsourcing. Initially the
practice of outsourcing started from USA to india. As the
labour cost was low, skilled labour was good, English
communications was high compare to other APAC. Started as
Inbound and outbound call which we call as call
centers.Then the company started outsourcing its backend
jobs(Data entry)

BPO widened their roots in various fields like KS, finance,
LPO, Procurement, M&E, HRO....

BPO helped india economically.

Now we are facing lot of competion form other countries
like Philipines, south africa, china....

How can you build customer loyalty?

1251

---

Discuss your weaknesses and how do you plan to overcome it

2824

---

why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

2420

---

whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?

4568

---

sell to me a perfume..

5396

---

Extra initiative by u in your current organization other than your KRA (Routine work)

2815

---

I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

2202

---

How would you convince everyone to adopt to change and what changes would you like to make?

1918

---

Any idea relating marketing project for a b-school....

2261

---

Tell me about Job responsibilities

2229

---

Do you want to ask us something about the company?

2437

---

What is your toughest or most challenging experience in life and how did you handle it?

2029

---

10. Employees tell you exactly when services will be performed

2564

---

Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

2595

---

why you feel you would be suitable for Inbound customer service consultant role in a bank ?

3109

---