Answer Posted / dheeraj

Quality Analyst is a person who works on particular team by
montitoring their calls and giving them " quality "
feedback. There are many ways of understanding the
executives and handling them. One cannot enfore quality.
There are many reasons to provide a feedback to a
telecaller like, improvement in softskills, getting
professionalism in their work, improving communication
skills and so on.

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

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If you had power'what you would had to do with it?

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What factors you should consider while creating a newsletter for a customer?

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Tell me something about your on-the-job training?

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I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

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give me some examples of where you have had a non satisfied customer and how did you handle it

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hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them

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what are the advantages of crm ?

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Will you be happy to work in night shifts or over the weekends?

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How can you improve customer service without spending any money?

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Tell me about Job responsibilities

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Discribe Banglore?

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topic was , tell me something about 'CHILDLABOUR'?

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I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.

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NARRATE A STORMY NIGHT?

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