Answer Posted / dheeraj

Quality Analyst is a person who works on particular team by
montitoring their calls and giving them " quality "
feedback. There are many ways of understanding the
executives and handling them. One cannot enfore quality.
There are many reasons to provide a feedback to a
telecaller like, improvement in softskills, getting
professionalism in their work, improving communication
skills and so on.

please let me know about the versant round...

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what do you see yourself doing five or ten years from now?

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I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

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what are the advantages of crm ?

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What are your greatest achievements so far?

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How to give effective introduction...for the designation of Team Leader (BPO)

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9. Insists on error-free records

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sell to me a phone....

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Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

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What is area of interest?

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Can I know what kind of wrestling is done in the call center

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What is more important to you money or success?

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I would like to know the age limit for appearing interview in Sutherland.

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what will join in my company?

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What is your favorite food tell me how it's being prepared?

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