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what is for call centre
what is voice and non voice and what is the eligiblity for
this job
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Answer Posted / nikhil
Call Centre is a Service providing centre for the
particular product the customer has purchased.IT could be a
computer,internet connection, computer hardware or
software, a bank loan, mortgage, credit card, airline,
hotelo or car reservation, a cosmetic product, any retail
product.
IT can be classified on basis of various paranmeters such
as medium of service i.e voice, non voice. In voice based
Bpo's queries are answered through phone. The service could
be inbound or outbound.
| Is This Answer Correct ? | 19 Yes | 19 No |
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