When a customer starts abusing u how will u deal with him?
n what do u do?

Answer Posted / harsha

i stay calm till he stops abusing me....as soon as he stops
abusing me i'll say "i'm really sory for the inconvienience
caused to you... but if u let me knw your problem once again
i'll definitely try to resolve it, if nt possible at the
moment i assure you to resolve it with in a day or 2"

Is This Answer Correct ?    65 Yes 2 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What are the critical attributes of a call center executive?

712


tel me sumdin abt kolkata?

2180


tell about ur self,what do u know about call center n iam an Be graduate how i should answer

1999


How do you deal with the question you don’t know the answer that customer asked?

795


How do you handle constructive criticism?

1541






What are your Strengths & What are your Weaknesses ?

1470


what r the advantages & disadvantages of teamleader?

1943


Will you be happy to re-locate, if required?

2243


Are you a good team player?

1891


What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

1901


What is onshore outsourcing?

765


HOW MUCH YOU WHERE GETTING THERE|?

1913


What are the responsibilities of administrative officer in some educational institutions

1473


What according to you is a job like at a call center?

2281


Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

1867