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Answer Posted / a vinash s m
Functional Consultants are the point of contact or
interactive window to the Client. Understanding the
grievances or new requirements or changes from the Project
Stakeholders or Point of Contact from the client side. First
Functional Consultants understands the problem and
differentiate either technical or functional. If it is
functional, he should resolve it or technical escalate and
resolve the issue from Technical Team.
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