Answer Posted / amol
Customer service is the fulfilling right expectations of
customer when he buys the product. When customer buys any
product he may not be aware about the use of product or may
he gets some issues with the product. So resolving queries
or educating about product this could be the goal of a
customer service. It is as simple as the example of our
own. When we buy any product we get queries, and if there
is no one to resolve our queries, we either throw the
product away or get frustrated.
A good customer service is a good way to grow the business.
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