Answer Posted / diana kapadia

inbound- It is a process where customer calls us for his
query regarding company's product.

outbound- It is a process where we calls our customer for
the new company's product.

Explain how to deal with a customer who denies paying for the product?

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If your boss was present here, what do you think he would say about you?

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I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

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How many post in call center.plz rpl me in step by step.

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How would you describe your personality?

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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

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abdul, you have technical background but why do you want to come in BPO & for non- technical process?

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what is us staffing? describe the complete life cycle of the us staffing

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What are the critical attributes of a call center executive?

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why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

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For which process u are coming... I'm bpo like convergys

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is maths required for getting job in call centres

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what is the four different use of bricks accept the construction and building?

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How would you sell a used toothbrush? A broken pen? A bitten apple?

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I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

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