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Answer Posted / ishant
B.P.O=buisness process outsourcing there are two process
there one is outbond and second is inbound. outbond is to
call the customer and sale the product. and inbound is to
receive the call and solve the quiery and satisfy the customer.
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What if the customer is not happy with your answer or solution?
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i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
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