What is the main function of b.P.O?
Answer Posted / bspkumar
BPO:business process outsourcing
BPO companies work is to doing the work or service to
another company which is outsorcing the work or service from
that BPO.
Ex:
bank of america is outsourcing his HR functions from Exult,
one of the leading Human Resources BPO vendors.
BPO is often divided into two categories:
back office outsourcing, which includes internal business
functions such as billing or purchasing, and
front office outsourcing, which includes customer-related
services such as marketing or tech support.
| Is This Answer Correct ? | 97 Yes | 10 No |
Post New Answer View All Answers
How can you build customer loyalty?
What are the key aspects that can help to improve your customer service?
What is more important to you money or success?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?
Why we promoted you as senior Team leader
fullform of bku
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
Do you know the procedures which should be followed while talking to a customer?
for some training is a neccesity and for others it's a luxury comment about the above statement
How can you relate call centers to bpo?
Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me
How would you handle negative feedback from angry clients?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
Describe the assessment room ? What did u heard or watched recently?