How can you turn down a request from a valued client?

862

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What are the important things you need to take care of implementing a crm solution to your business?

714

---

Why do you want to work in a call center?

764

---

What would you do if the customer says that it took you long to resolve an issue?

802

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Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

938

---

How can you get responsive customer feedback?

687

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What if the customer is not happy with your answer or solution?

945

---

What is backend?

764

---

Why did you leave your last position?

744

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How the analysis of departed customer help your organization?

705

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How to deal with customers who deny paying for service/product?

725

---

What is the difference between a bpo and a call center?

746

---

What is near shore outsourcing?

715

---

How to deal with abusive/slang using customer?

755

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What are the key attributes of a call center executive?

682

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