Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. In order to determine the characteristics and features of the new product line, you will have to perform which of the following? A. Fast tracking B. Consulting with the stakeholders C. Planning the project life cycle D. Progressive elaboration

The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.

Which of the following brings together a set of tools and techniques used to describe, organize, and monitor the work of project activities? A. Project managers B. Guide to the PMBOK C. Project management D. Stakeholders

You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. Resources are not readily available as they are currently assigned to other projects. Jack, an expert crane operator, is needed for this project two months from today. Which of the following skills will you use to get Jack assigned to your project? A. Negotiation and influencing skills B. Communication and organizational skills C. Communication skills D. Problem-solving skills

You are a project manager with technical expertise in the pharmaceutical industry. You've decided to try your hand at project management in the entertainment industry. Which of the following is true? A. You will likely be successful because communication skills are your strong suit. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. B. You will likely be successful because your organizational skills are excellent. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. C. You will probably be successful because you have a friend in the entertainment industry that has briefed you on all the important aspects of this project that you'll need to know. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. D. You will probably not be successful because you have little knowledge of the entertainment industry even though you anticipate having technical experts on your project team to address industry specifics that you're not familiar with.

The Project Integration Management knowledge area is made up of which of the following processes? A. Initiation, Project Plan Development, and Integrated Change Control B. Project Plan Development, Project Plan Execution, and Integrated. C. Project Plan Development, Initiation, and Scope Planning D. Initiation, Scope Planning, and Integrated Change Control

When a project is being performed under contract, the product description is provided by which of the following? A. The buyer B. The project sponsor C. The project manager D. The contractor

The Project Human Resource Management knowledge area contains which of the following processes? A. Staff Acquisition, Team Development, and Resource Planning B. Staff Acquisition, Team Development, and Performance Reporting C. Organizational Planning, Staff Acquisition, and Team Development D. Organization Planning, Team Development, and Resource Planning

Your company is going to introduce a new service called Phone Home. This service will allow you to speak the name of the person you want to call into your cellular phone. To call home, you would simply speak the word home into the phone, and it will dial that number for you. Your company is taking advantage of the progress that has been made recently with voice recognition software. Initial projections show that market demand is very high for this product. This project came about as a result of which of the following? A. Marketing demand B. Customer request C. Business need D. Technological advance

You are a project manager for the information technology division of a local satellite TV broadcasting company. This spring, the chief information officer for your company gave you the project to convert and upgrade all the PCs in the department to the latest release of a specific desktop application. Prior to this conversion, all manner of desktop software existed on machines throughout the company and had caused increasing problems with sharing files and information across the company. A lot of unproductive hours were spent typing information into several formats. This project came about as a result of which of the following? A. Technological advance B. Business need C. Customer request D. Legal requirement

You work for a large manufacturing plant. You're working on a new project for an overseas product release. This is the company's first experience in the overseas market, and they hope to make a big splash with the introduction of this product. The project entails producing your product in a concentrated formula and packaging it in smaller containers than the U.S. product uses. A new machine is needed in order to mix the first set of ingredients in the concentrated formula. Which of the following is true? A. The new machine, the concentrated formula, and the smaller package are each project constraints. B. The new machine, the concentrated formula, and the smaller package description must be incorporated into the product description document. C. The new machine, the concentrated formula, and the smaller package are each project assumptions. D. The new machine, the concentrated formula, and the smaller package are each considered deliverables.

You work for a large manufacturing plant. You're in the Initiation process of a new project for an overseas product release. This is the company's first experience in the overseas market, and they hope to make a big splash with the introduction of this product. The project entails producing your product in a concentrated formula and packaging it in smaller containers than the U.S. product uses. A new machine is needed in order to mix the first set of ingredients in the concentrated formula. Which of the following actions should the project manager take? A. The project manager should document the project's goals and known deliverables in a high-level overview document and recommend the project proceed. B. The project manager should document the project's goals and known deliverables in a high-level overview document and assume the project is a go. C. The project manager should document the project's goals and known deliverables in a high-level overview document and recommend a feasibility study be performed. D. The project manager should document the project's goals and known deliverables in a high-level overview document and deliver it to the stakeholders.

Which of the following is true regarding product descriptions? A. The product description is an output of the Initiation process. It describes the characteristics of the product or service. B. The product description is an output of the Initiation process. It describes the characteristics of the product or service and less detail in the early phases of the project. C. The product description is an input of the Initiation process. It describes the characteristics of the product or service and contains a lot of detail in the early phases of the project. D. The product description is an input of the Initiation process. It describes the characteristics of the product or service.

You are a project manager working on a new software product. Your company plans to market to businesses. The project sponsor told you that the project must be completed by September 1. The company plans to demo the new software product at a trade show in late September and therefore needs the project completed in time for the trade show. However, the sponsor has also told you that the budget is fixed at $85,000 and cannot be increased by even $10 due to overall budget cuts this year. You must complete the project within the given time frame and budget. Which of the following is the primary constraint for this project? A. Budget B. Quality C. Time D. Schedule

You are a project manager for a documentary film company. In light of a recent national tragedy, the company president wants to get a new documentary on the rescue efforts of the heroic firefighters to air as soon as possible. She's looking to you to make this documentary the best that's ever been produced in the history of this company. She guarantees you free rein to use whatever resources you need to get this project done quickly. However, the best photographer in the company is currently working on another assignment. Which of the following is true? A. The primary constraint is time because the president wants the film done quickly. She told you to get it to air as soon as possible. B. Resources are the primary constraint. Even though the president has given you free rein on resource use, you assume she didn't mean those actively assigned to projects. C. The schedule is the primary constraint. Even though the president has given you free rein on resource use, you assume she didn’t mean those actively assigned to projects. The photographer won’t be finished for another three weeks on his current assignment, so schedule adjustments will have to be made. D. The primary constraint is quality because the president wants this to be the best film ever produced by this company. She's given you free rein to use whatever resources needed to get the job done.