During your project meeting, a problem was discussed and a resolution to the problem was reached. During the meeting, the participants started wondering why they thought the problem was such a big issue. Sometime after the meeting, you received and e-mail from one of the meeting members saying they've changed their mind about the solution reached in the meeting and need to resurface the problem. The solution reached during the initial project meeting is an example of which of the following conflict resolution techniques? A. Confrontation B. Forcing C. Smoothing D. Storming

Which of the following describes the Executing process? A. Project plans are put into action. B. Project performance measurements are taken and analyzed. C. Project plans are developed. D. Project plans are published.

Each of the following describes an element of the Scope Definition process except: A. Breaking down the major deliverables of the project into smaller, manageable components B. Supporting detail C. Decomposition D. Improving the accuracy of time and cost estimates

Which of the following are tools and techniques of the Initiation process? A. Project selection methods and expert judgment B. Project selection criteria and expert judgment C. Constraints and assumptions and expert judgment D. Expert judgment and project charter

All of the following are true regarding the ADM method except: A. It's a tool and technique of Activity Sequencing. B. It uses one time estimate to determine durations. C. It's also called AOA. D. It's rarely used today.

You work for a company that writes hilling software programs for the communication industry. You've just been assigned a new project. The customer is located in a distant country that limits the number of foreigners allowed into the country. You identify this risk in your risk management plan. The critical point during the project is installation and setup. You might do which of the following given these circumstances? A. Use a design of experiments technique to develop a contingency plan. B. Develop a cause-and-effect diagram that identifies the contract type you should use for a project like this. C. Use sensitivity analysis to assist you in developing the appropriate risk response for this situation. D. Develop a contingency plan for installation.

You are working on a project that will upgrade the phone system in your customer service center. You have used bottom-up estimating techniques to assign costs to the project activities and have determined the cost baseline. Which of the following is true? A. You have completed the Cost Estimating process and now need to complete the Cost Budgeting process to determine the project's baseline. B. You have completed the Project Plan Development process and established a project baseline to measure future project performance against. C. You have completed the Cost Estimating process and now need to complete the Project Plan Development process to establish a project baseline to measure future project performance against. D. You have completed the Cost Budgeting process, and the cost baseline will be used to measure future project performance.

All of the following are characteristics of the project Closing processes except: A. Probability for success is greatest here. B. The project manager's influence is greatest here. C. The stakeholders' influence is least here. D. Risk is greatest here.

You are refining the product description for your company's new line of ski boots. Which of the following is true? A. You are in the Initiation process of your project and know that the product description will contain more detail in this stage and that a decreasing amount of detail will be added to it as the project progresses. B. You are in the Planning process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses. C. You are in the Initiation process of your project and know that the product description should contain the most detail possible at this stage, as this is critical information for the Planning process D. You are in the Initiation process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses.

All of the following are tools and techniques of the Integrated Change Control process except: A. Configuration management B. Performance measurements C. Change requests D. Additional planning

You are the project manger for Xylophone Phonics. They produce children's software programs that teach basic reading and math skills. You're performing cost estimates for your project and don't have a lot of details yet. You will use which of the following techniques? A. Analogous estimating techniques, because this is a form of expert judgment that uses historical information from similar projects B. Bottom-up estimating techniques because this is a form of expert judgment that uses historical information from similar projects C. Monte Carlo Analysis, because this is a modeling technique that uses simulation to determine estimates D. Parametric modeling, because this is a form of simulation used to determine estimates

Performance reporting tools and techniques include all of the following except: A. Earned value analysis B. Statistical sampling C. Variance analysis D. Performance reviews

Which of the following is true regarding constraints and assumptions? A. Constraints restrict the actions of the project team, and assumptions are considered true for planning purposes. B. Constraints are considered true for planning purposes, and assumptions limit the options of the project team. C. Constraints consider vendor availability and resource availability to be true for planning purposes. Assumptions limit the project teamwork within predefined budgets or time lines. D. Constraints and assumptions are inputs to the Initiation process. They should be documented, as they will be used throughout the project Planning process.

You are the project manager for a construction company that is building a new city and county office building in your city. Your CCB recently approved a scope change. You know that scope change might come about as a result of all of the following except: A. Schedule revisions B. Product scope change C. Changes to the agreed-upon WBS D. Changes to the project requirements

Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. Which of the following is true? A. This is a project because this new product line has never been manufactured and sold by this company before. B. This is an ongoing operation because the company is in the business of manufacturing kitchen appliances. Introducing designer colors and features is simply a new twist on an existing process. C. This is an ongoing operation because the new product line will be sold indefinitely. It's not temporary. D. This is not a project or an ongoing operation. This is a new product introduction not affecting ongoing operations.