Tell me about a time that you had to deal with a conflict between a licenced and unlicensed personal and how you handle the situation ?
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Answer / Kunwar Saurabh Singh
In a situation where there is a conflict between a licensed and unlicensed person, it's important to prioritize the safety and wellbeing of guests. Here's an example of how I would handle such a situation: 1. Ensure guest safety by removing any unsafe equipment or practices. 2. Escalate the issue to management or authorities if necessary. 3. Document the incident for future reference and potential disciplinary action against the unlicensed person.
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