How to handle angry customer?

12 Answers   HSBC,

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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

0 Answers  

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What are your weak points

3 Answers  

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What would you do if your superior tells you to do something that you know is not right in the way of doing

3 Answers   DELL,

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GD about the reality show on TV

0 Answers   HSBC,

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Express Yourself......?

7 Answers   Reliance,

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You are Having experience of 5 years as a team leader in domestic bpo now why you want to join as a agent in international process

0 Answers   Infosys,

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How can u handle an irated customer?

13 Answers   Aegis, Satyam,

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Role of quality analyst in bpo

20 Answers   1Point1, Aegis, Axiom, BPO, Concentrix, Digicall Teleservices, HCL, Hinduja, Home Credit, HP, Innova Telecom, Knoah, Magus Customer Dialog, Sitel, Solutions Company, Tech Mahindra, Wipro,

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Speak on "CRICKET" 2 minutes ?

22 Answers   College School Exams Tests, Shashwat, Sutherland, Tech Mahindra, Unisys,

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At the technical test there were planty of question for the connection WLAN,ethernet and where should you put the cable into a ruter for having a connection.

1 Answers   C3I, Spenco,

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wat is customer service assistant??

1 Answers   Mobinil,

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