You are a project manager and are in the Closing process of the project. Your customer has been presented with a formal acceptance and sign-off document. They refuse to sign, claiming the product does not meet their expectations. You know that this situation could have been prevented by doing all of the following except : A. Documenting the requirements B. Documenting the customer's refusal to sign C. Performing quality inspections during the process D. Requesting sign-off at important milestones
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EXPAND_________SDJMC
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