As a business process reengineering (BPR) project takes hold
it is expected that:
A. business priorities will remain stable.
B. information technologies will not change.
C. the process will improve product, service and profitability.
D. input from clients and customers will no longer be necessary.
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Answer: C
As a reengineering process takes hold, certain key results
will begin to emerge, including a concentration on process
as a means of improving product, service and profitability.
In addition, new business priorities and approaches to the
use of information as well as powerful and more accessible
information technologies will emerge. Often, the roles of
client and customers will be redefined providing them with
more direct and active participation in the enterprise's
business process.
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