Do you believe that customer is always right? and why?
Answer Posted / bhargava
no customer is not always right sometimes they are behaving
like child and even dont try to understand that a
particular problem is just because of him not by the
company.
Is This Answer Correct ? | 5 Yes | 6 No |
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In call centre which types of calls we receive? answer in short.
Bangalore traffic
How would you manage your accommodation?
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
How would you relate your key competencies to this position?
Why do you want to be a trainer?
what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?
What is backend?
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
What's the difference between efficiency and productivity?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
if customer's credit has misused Rs.30000. Write a email to customer.
Why do you want to work in a call center?
CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?