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What can you contribute to the company, knowing the basics
of being a call center agent?
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Answer Posted / sushant
I can give the best service compared to any other agent , i
would be very customer centric , customer centric - means
going out of the way and helping the customer staying in
our support boundaries , I would be looking for both the
clients parameters and the customer service .
| Is This Answer Correct ? | 20 Yes | 8 No |
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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Are you ambitious?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
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