What is customer care?

Answer Posted / farzaneh

customer care is the most important factor for success in
our business.In the first step we should have enough
attention to customer needs.in second step we should review
the problem on the phon or in-person for cusomer.
Then we should communicate clearly and concisely with
pointing to main problem and best solution for that.
In all time we should speak with complete respect.
finaly we ask for any question and thanking from customer.

Is This Answer Correct ?    3 Yes 1 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

how did you calibrate your new year

1474


How do you get here? (About Route)

1631


I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

1822


Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

1843


Why we promoted you as senior Team leader

1621






Describe the assessment room ? What did u heard or watched recently?

3516


what are the works of qualist analyst in bpo

2179


speak about mobile communication for 4minutes(topic)

1970


WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

1887


tell us about a time when u failed to meet a deadline.

1906


Where do you see yourself after five years? : bpo

676


what do you know about mumbai city

2797


This advertisement for thos who are interested to do job in Domestic Call Center in Kolkata. The details are mentioned below Qualifications: 10+2 Min Skill: Spoken English, Hindi, Bengali. Willing to work as shift wise. Please send your C.V to vodafone.rahaman@yahoo.com or call to +91 9874528290

1853


what is us staffing? describe the complete life cycle of the us staffing

3238


How can you build customer loyalty?

765