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Answer Posted / arbindshenoy
It is a Spam protection software.
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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
why do want to join bpo as you have done b.tech?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
will you accept position for the time being
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
Extra initiative by u in your current organization other than your KRA (Routine work)
Are you willing to relocate/travel?
Your last travel experience?
What is the difference between a bpo and a call center?
list three of your most important accomlishment
what is good intro,job profle,why you change your perious job,
please let me know about the versant round...
What will be your approach to improve customer service?
How Did you spent you're last Night?
1.6. Tell me something about your happiest day of your life.
