Answer Posted / rohit rana

Inbound:-Is an part of call center industry where in calls
comes in and we have to greet customers or solve their
problems. Most of the customer care processes are inbound.
Outbound:-Where calls go out. Most of the sales and
marketing calls centers are based on outbound model.

why do want to join bpo as you have done b.tech?

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I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

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If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

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what tune did elvis preasly arrive on sage to in las vagas

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Tell something about u r favourite holiday destination?

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hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

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Do you want to ask us something about the company?

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Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

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I like to perform well in pick and speek round what are the tips?

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How can you relate call centers to bpo?

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5. When promises to do something by a certain time, they do so

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what would a system restore do?technically what would it do

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Tell me something about your college and your course why do you choose that?

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Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

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do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

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