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hai friends, i am nagesh pursuing b.tech 4th year.i went
for callcenter interviews twice ,i had some problem in hr
round after hr interview over ,hr asks u ask have any
questions,i want that questions along with answers.
please post those to my mail my id is nagesh.k28@gmail.com
pleaseeeeeeeeee
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Answer Posted / aijaz khan
mostly asked questions in call center.
1.explain about yourself in detail?
2.why do you want to join call center?
3.what is call center? OR
3.what do you know about call center?
4.what is your favourite colour?why?
5.what is your salary expectation?
6.what is more important?experience OR salary?
7.how can you manage yourself at stress?
8.how can you handle irritate customer?
9.what is difference between call center and BPO?
10.what can you sell me? OR
10.can you sell me something? OR
10.how can you convince me by selling ....... product?
11.explain your memorable day in your life?
| Is This Answer Correct ? | 2 Yes | 1 No |
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How can you create new opportunities for customers proactive engagement?
i want m commerce and e commerce topic
Explain briefly Globalisation
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
How can we define that the person is an intertesting person?
Tell something about u r favourite holiday destination?
How to deal with unreasonable customer demands?
what expectations do you have by own skills?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
Why companies outsource? : bpo
What are the critical attributes of a call center executive?
fullform of bku
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
