Answer Posted / abhiram patil

JPMorgan Chase & Co.

Type Public (NYSE: JPM, TYO: 8634)
Founded 1799
Headquarters New York, NY, U.S.
Key people Jamie Dimon, Chairman, CEO, President & COO
Industry Finance and Insurance
Products Financial Services
Revenue ▲ US$99.9 billion (2007)
Net income ▲ US$14.4 billion (2007)
Employees 174,360 (2007)
Website http://www.jpmorganchase.com/
http://www.jpmorgan.com/

http://www.chase.com/

What’s your area of opportunity?

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How one can improve customer interactions?

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CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

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1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

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What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

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2. The physical facilities are visually appealing

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why was the inbond process of vodafone

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Where you see bpo in the current market? : bpo

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What is the metric RSA?

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Why do you consider yourself suitable for administration position?

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if you stuck in problem what will you do?

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hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.

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Tell me about ur college days

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