Answer Posted / kamal farooki
Everyday is my favourite day which already passed because it
tells me how to face and enjoy my life
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Have you ever committed a mistake at work?
Do you have exposure to Quartile management ?
How can you get responsive customer feedback?
How will you manage agents who are more tenured in the organisation and are elder to you ?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Which is Better home cooked food or outside food ?
Mention what are the critical attributes of a call center executive?
What is the difference between KRA & KPI
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
for some training is a neccesity and for others it's a luxury comment about the above statement
ur fav songs & y so?
For implementing a crm solution to your business what things need to take care of?
Discuss your weaknesses and how do you plan to overcome it
what type of aptitude question they ask for interview?
tel me sumdin abt kolkata?