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What is the difference between a rule-based chatbot and an AI-powered chatbot?
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Answer Posted / Shipra Chauhan
A rule-based chatbot follows a set of predefined rules to respond to user queries, whereas an AI-powered chatbot uses machine learning algorithms to understand and generate human-like responses. Rule-based chatbots are limited in their ability to handle variations in language or complex questions, but they can be useful for simple tasks such as FAQs. AI-powered chatbots, on the other hand, can learn from experience and adapt to new situations, making them more versatile and able to provide personalized responses.
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