Answer Posted / atma
Call center give or provides guides and instruction of what
the customer should need to know
| Is This Answer Correct ? | 4 Yes | 2 No |
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What do you know about the centre/company/role?
what is the four different use of bricks accept the construction and building?
1. Has modern looking equipment
whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
Are you willing to work for long hours, if the project demands that from you?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
How would you describe your personality?
What are your KPI’S / KRA's ?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
What is called Team
Why you want to change the job line (i.e. Secretary to Back-ed-process
what motivates you? also have you used these motivators with other
How would you teach an old lady to fix her dwindling internet connection?
Explain how to tackle the customer language barrier that exists in between?
