Mention what are the excuses customer usually makes to get away from debt payment? How to deal with that?
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Answer Posted / Paritosh Verma
Customers may use various excuses to delay or avoid debt payments, such as claiming unemployment, medical emergencies, or unexpected expenses. To address these situations effectively, it's important for creditors to empathize while still maintaining a firm approach. They can offer flexible payment plans or temporary deferments when appropriate but should also emphasize the importance of regular repayments and establish clear communication about expectations.
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