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pls send me the testcases for telecom billing system
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Answer Posted / indu
Check the telephone number of the customer and see if it exists as current customer under telecom operator.
Check if the number is working or not.
Check if the number entered is valid 10 digit number.
Check if the number is not blocked due to reasons.
Check if the number has active billing cycle.
Check if the number has unpaid billing history if exist, shown on screen.
Check if the numbers previous billing amount is paid.
Check if the system allows statement generation as per customer requirement.
Check if the system has recorded number of calls accurately.
Check if the plan selected by the customer reflects in billing system.
Check if the plan upgraded is selected by customer data in the system.
Check if the plan downgraded is selected by is billing system.
Check if the value added services are enabled or disabled.
Check if the total amount is accurate and mapped to the services offered.
Check if the tariff plan is properly calculated for billing cycle.
Check if the number of calls are valid by matching them to customer records.
Check if the prepay system has accepted additional money for future billing.
Verify if the prepay balance is used in the current billing.
Verify if the floating point balance is carried forward into the next bill.
Verify if the bill is paid by customer and it reflects in the system.
Verify if the customer has chosen card or cash transaction.
Verify if the card transaction has been successful in payment terminal.
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