when i went to a call center she asked me. where u want to
see after few years?
Answer Posted / manish
I want to see my self Good at my current profile and would learn New things which help me in developing my skills and knowledge And help out My subordinate .
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What is off-shore outsourcing?
What will make you quit to work?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
please let me know about the versant round...
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
Why you want to change the job line (i.e. Secretary to Back-ed-process
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
How can we control attrition and reduce shrinkage
What are the different types of bpo’s? : bpo
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
what is the importance of quality and quality analyst in call center
If you were given a chance to talk to the president what would you like to ask and why?
what is stub zones and what thair work
which thing is most necessary for international cal center? how can i improve my voice and accent ?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?