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What are the basic questions for freshers in bpo?
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Answer Posted / arunkumar
Hiiii
I am arunkumar from dharmapuri.i did my bsc maths from loyola college.my hobby is to play cricket with my frnds and i like to ride bikes.my strength are self motivation,adapted to any environment and quick leaner.my weakness is helping to others.my passion is to work a corporate company.
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Your expected salary?
give me some examples of where you have had a non satisfied customer and how did you handle it
tel me someting about your past
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What factors do you need to take care of while creating a customer newsletter?
How can you relate call centers to bpo?
why i configer to power mangemant?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what are some aspects of your present or most recent position that you like?
list three of your most important accomlishment
How to deal with customers who deny paying for service/product?
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
what is your career aspect & if they asked in general what should i answer?
