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How do you ensure that your departments goals are in line with the overall company goals?
hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....
What kind of a salary are you looking for?
What is Smart Work and Hard Work ?
How do you measure good customer service?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
How to deal with the difficult customer?
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
How long did you travel to get here in our office?
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
what is semi technical process?
i have big stammering problem. plz tell and suggest me, can i work in BPO or call center Sector ?
Tell me something about your on-the-job training?
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
